ticket policies update

Updated 2020 Ticket Policies

Thank you for your continued support of FC Cincinnati.  While this remains a challenging time for everyone, we want to address the 2020 FCC season as well as important next steps with your FCC tickets

Major League Soccer has announced new scheduling information for the 2020 season.  All previously scheduled 2020 matches at Nippert Stadium are now “impacted” and any tickets or parking passes for these 2020 impacted matches are no longer valid.

All fans who have purchased any ticket product for the 2020 season – including those with season tickets, multi-game plans, group purchase and single-match tickets – have had their 2020 ticket payments automatically rolled over to their 2021 accounts. 

FC Cincinnati has applied all 2020 ticket payments as a credit towards your 2021 account balance, PLUS we have added an additional 10% Appreciation Credit to your account.  There is no action required from you to apply 2020 payments plus a 10% appreciation credit to your 2021 balance.

If FCC should host any 2020 matches at Nippert Stadium with fans, additional information will be communicated and 2020 rollover payments will not be applied to these matches. FCC will release ticket pricing, protocol and fan options well in advance of scheduled home match


Refunds

Tuesday, September 1, 2020 marked the last day that a refund could be requested. At this point all 2020 purchases have been moved to a credit on your account to be used towards a 2021 purchase. If you have any questions regarding how to use your 2020 credit, please call the FC Cincinnati Sales and Service Staff at 513-977-5425, or email us at tickets@fccincinnati.com.


Other Tickets

Fans with tickets obtained through FC Cincinnati Foundation donations should contact the FC Cincinnati Sales and Service Staff at 513-977-5425, or email us at tickets@fccincinnati.com.

Fans with tickets obtained through SeatGeek, the official ticketing partner of FC Cincinnati, should reach out to the SeatGeek Customer Experience team for any questions at 888-601-4802 or fccincinnati@seatgeek.com.

FC Cincinnati cannot credit, exchange or refund any tickets purchased from a non-SeatGeek secondary market reseller. Fans holding tickets that were purchased through a secondary ticket reseller must consult with their point of purchase.

If you have questions about options available, online or secondary market tickets please call the FC Cincinnati Sales and Service Staff at 513-977-5425, or email us at tickets@fccincinnati.com.

Thank you again for your continuous support and for your patience and understanding during these uncertain times.

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