Tickets FAQ

 How does my season ticket holder priority work and how is it established?

For available tickets your priority over other season ticket members is established based on when the original season ticket(s) or deposit was placed. Your priority at minimum will be maintained as you continue to renew season tickets each year. An individual’s priority will increase as other accounts higher in priority would choose not to renew. Your priority will only be negated if ALL season tickets are dropped for any full year.

 What areas are available?

For the 2020 season, our Premium Club, Club, Bailey and majority of West Side areas are at full capacity to active Season Ticket Members. Any availability for the 2020 season is based on seats not allocated through season ticket memberships.

 How does parking work?

The University of Cincinnati offers FC Cincinnati fans the ability to pre-purchase on campus parking for every home match during the 2020 season. Click HERE to review current options.

 When & how do I get my season tickets?

The majority of Season Ticket Members will receive access to their 2020 season tickets in late February or early March via SeatGeek and the upcoming FC Cincinnati app. Those who opted into printed tickets will receive their season ticket allocation in the same time period.

 What do I do if I cannot access my mobile tickets?

Each Season Ticket Member has access to their tickets through an online portal at SeatGeek.com/FCCincinnati where they are able to display mobile barcodes. If you cannot remember your login information, please call 1-888-601-4802 to speak with the FC Cincinnati-specific SeatGeek hotline. On match day you can come to a box office window starting four (4) hours in advance of first kick for assistance. In 2020, tickets CANNOT be printed at home and must be scanned in on a mobile device.

 What are my benefits as a season ticket holder?

As a season ticket member, you have the least expensive ticket on a per game basis. There will be opportunities for special events such as meet & greets with players and coaches. We will continue and enhance our exchange program. There will be priority access to additional matches such as International Friendlies, All Star games and MLS Cup playoffs, among other area specific benefits.

 How does the season ticket exchange program work?

More information will be available in the coming month in regards to the 2020 Season Ticket Exchange Program.

 How do additional matches like Playoffs, All Star Games, USOC & International friendlies work as a STM?

Season ticket members will receive a priority purchase window prior to the public sale. 

 Am I allowed to bring in a seat cushion or portable seat?

Yes, the seat must be no wider than 18 inches in width.

 Does my young child need a ticket?

Any child 3yo and younger does not need a ticket assuming they will be sitting on a lap. If you would prefer them to have a seat, they would need a ticket. .

 What other ticket packages are available?

During the 2020 season, FC Cincinnati will be offering a Half-Season Plan (which includes nine matches), as well as two different four-match plans. These packages include different benefits than our full-season memberships.

 When do single game tickets go on sale?

Mini Plans, as well as tickets to the 2020 home opener, will go on sale to the general public at 10 a.m. ET on Wednesday, Jan. 15. Our remaining ticket offerings will go on sale to the general public on Monday, Jan. 20, at 10 a.m. ET.

 Where can I learn more information about your new stadium?

To learn more about West End Stadium, which is on schedule to open for the 2021 season, please visit westendstadium.com

 What premium areas are available?

Our club and premium club are at capacity to Season Ticket Members. There will be opportunities for field suite rentals on an individual game basis. There may be an opportunity to rent various traditional suite styles on an individual game basis but is contingent on season long suite rentals.

 What is the ticket resale policy?

The intent of tickets are to be utilized by the consumer purchasing from the club. Please see our ticket policies and resale policies.

 What are our inclement weather policy for games?

Games will be played through inclement weather, for example: rain or snow. If there is a lightning strike within an 8 mile radius of Nippert Stadium, there will be an immediate stoppage of play with a 30 minute delay beginning from the most recent strike within the radius. If the match is past to 70th minute and the delay persists the game may be considered a ‘complete game’ and the coaches can choose to end the game at that point.

 What seats have chair backs?

Seats in the very top row of every section in the lower bowl have seat backs, as do the first 6 rows of sections 203 through 209 in the second level and all premium type seating. The University of Cincinnati does install seat backs in select sections towards the latter third of the season.

 What seats are under cover?

The top 10 rows of Sections 117 through 124 on the west sideline are underneath an overhang. The top two rows of Sections 101 through 111 and the north half of Section 112 are also underneath an overhang.

 Is alcohol permitted in the Family Sections?

Alcohol is permitted in any section of Nippert Stadium. We encourage all fans to drink responsibly and never drink and drive.

 What if I can no longer attend a match?

FC Cincinnati does not issue refunds or exchanges. SeatGeek offers the ability to resell tickets in an easy, seamless manner. To gain access to The Bailey, every guest must have the physical wristband.

 How will the change from the general admission section affect my seating options?

For the 2020 season, Sections 113 through 115 will have assigned seat locations. There is no longer any General Admission seating.