Policies and Procedures

TICKETS

Conditions of Acceptance:

  • No Refunds – No Exchanges
  • No Pass Outs
  • Event, Date, and Time subject to change.
  • Purchaser assumes all responsibility in case of accident or property loss.
  • No alcoholic beverages or containers may be brought into the stadium.
  • This ticket is a revocable license, subject to termination with denial of admission at management’s discretion, (without compensation, should the holder act in a disorderly manner or violate management rules and regulations).
  • Resale of this ticket is prohibited
  • Tickets obtained from unauthorized sources that may be lost, stolen, or counterfeit, and if so, are void.
  • Consequences for guests exhibiting prohibitive behavior may include, but are not limited to: Loss of ticket buying privileges, ejection from the stadium, and/or arrest.
     

Group Ticketing Protocol:

  • 20 tickets must be purchased for groups of 99 or less to reserve.
  • Groups of 100+ must purchase 20% of ticket total to reserve.
  • Groups must be finalized 10 days before the scheduled match. All holds will be released upon the 10th day leading up to the match.
  • To learn more about our Group Portal option for your company or group please contact our ticket office at 513-977-5425
     

Group Experiences:

  • Groups have a week from inquiry to reserve an experience
  • Groups must reserve with 50% down payment of the total cost of the experience.
  • Experiences must be paid in full a month out of the scheduled date
     

Walk Outs
11 Participants (2 Teams)
Group must purchase 75 tickets for 11 spots
22 compensated tickets are included

 High School PK Shootout
6 participants (2 groups totaling 12 participants)
Group must purchase 75 tickets to reserve the 6 spots

Ball Managers
10 Participants
Group must purchase 75 tickets to reserve
20 compensated tickets

Post Match Pictures
3 Groups allowed on the field per match
Groups must purchase 200 tickets to reserve
*Locations are in front of south goal/midfield

Team Flags
8 participants (four per flag)
Ages 8-12
Groups must purchase 40 tickets to reserve all 8 spots

Prohibited Items:

Certain exceptions to the list of prohibited items will be made for those fans attending FC Cincinnati matches as a member of a recognized supporter club, and for items pre-approved by FC Cincinnati, Major League Soccer and Nippert Stadium.

  • Aerosol Cans
  • Alcohol or Illegal Substances
  • Backpacks – (draw-string bags are accepted)
  • Balloons and Beach Balls
  • Cameras with Lenses or Lens Attachments over 6” (tripods and camera battery packs)
  • Confetti
  • Coolers or Ice Chests
  • Drones
  • Fireworks, Flares or Smoke Bombs (Recognized Supporters Group exception)
  • Hover-boards or Birds
  • Large Bags and Purses (limit: 14"x14"x6")
  • Laser Pointers
  • Masks (worn in your seat only, must be removed when leaving your section)
  • Metal or glass containers of any kind
  • Noisemaking Devices (i.e. whistles, air horns, vuvuzelas)
  • Outside Food and Beverages
  • Poles to Display Banners, Flags, etc. (constructed of hollow PVC pipe)
  • Pets (Note: exception for certified service animals)
  • Selfie Sticks
  • Signs/banners larger than 2ft. x 2ft. (or any other items that can obstruct other patrons’ views)
  • Strollers or baby seats may not be taken into the stands or left in section entrance
  • Umbrellas (cannot be opened in the seating bowl)
  • Video or Recording Devices (professional cameras with tripods and battery packs capabilities)
  • Weapons of any kind (knives, pepper spray, stun guns, concealed weapons, or firearms, etc...)
  • Any other item deemed to be inappropriate or dangerous by Security Staff

FAQ