2020 FULL SEASON TICKET EXCHANGE POLICY:

  • All tickets in the account for that match must be exchanged. No partial exchanges will be issued.
  • Up to four (4) exchanges can be made during the season. All exchanges must be done 10 days prior to the first scheduled game being exchanged.
  • Tickets being exchanged are good for any seat in the same price zone or a price zone of a lesser value and are subject to availability.
  • All tickets in sold out price zones will be issued to the next best available location, subject to availability.
  • Tickets being exchanged can be relocated to allow all tickets to be consolidated in one seating location in the same price zone or a price zone of a lesser value.
  • Multiple matches cannot be exchanged into the same match (exchanges are 1 for 1).
  • Premium matches (listed here) cannot be exchanged into 3/14/2020 vs D.C. United and 7/19/2020 vs Columbus Crew SC.
  • FC Cincinnati matches may have different base ticket values. If you select a match with a higher base ticket value, an FC Cincinnati representative will reach out to confirm the exchange and payment before processing your order.
  • Your new tickets will be redistributed through your SeatGeek account. They will not be issued as physical tickets. If your original tickets were physical tickets, their barcodes will be deactivated upon the exchange.
  • No exchanges will be made for unused tickets for matches that have already been played.
  • Reach out to 513-977-5425 with any questions.

2020 HALF-SEASON TICKET EXCHANGE POLICY:

  • All tickets in the account for that match must be exchanged. No partial exchanges will be issued.
  • One (1) exchange can be made throughout the season. All exchanges must be done 10 days prior to the first scheduled game being exchanged.
  • Tickets being exchanged are good for any seat in the same price zone or a price zone of a lesser value and are subject to availability.
  • All tickets in sold out price zones will be issued to the next best available location, subject to availability.
  • Tickets being exchanged can be relocated to allow all tickets to be consolidated in one seating location in the same price zone or a price zone of a lesser value.
  • Premium matches (listed here) cannot be exchanged into 3/14/2020 vs D.C. United and 7/19/2020 vs Columbus Crew SC.
  • FC Cincinnati matches may have different base ticket values. If you select a match with a higher base ticket value, an FC Cincinnati representative will reach out to confirm the exchange and payment before processing your order.
  • Your new tickets will be redistributed through your SeatGeek account. They will not be issued as physical tickets.
  • No exchanges will be made for unused tickets for matches that have already been played.
  • Reach out to 513-977-5425 with any questions.